Quality Assurance Associate

Inflection is a leading provider of people search and privacy products to consumers. We are building high quality products supported by our technology platform and are looking for someone to ensure they don't break when played with by the customer.  We are seeking an individual who can not only geek out and relate to the code and technical aspect but someone who can also think like a customer and understand the importance of the user experience.


You may be a good fit for our team if you identify with the following:

• You are comfortable in a fast paced agile development environment.
• You've been called a perfectionist - and it makes you smile.
• In development, you have seen way too much process, not enough process, and you're looking for a nice happy medium.
• You have empathy for the user whom you are making the product perfect.
• You pride yourself on being able to break things effortlessly. As if they just break in your presence.
• You enjoy being the go to person with the answers on how things work and can see when our user's feedback can add value.
• You don't have misspellings on your resume.

Responsibilities:

• Execute the test plans and generate accurate defect descriptions during the release cycles. Assist engineering with debugging and verify fixes before the release.
• Act as the onsite eyes for the Engineering and Product Team with our Member Services group.  Take feedback from the users and validate, initiate fixes and instigate enhancements to keep making things better.
• Strive to balance the tasks of maintaining efficient test path coverage with providing concise, timely and helpful statuses to your team.
• Conduct cross browser testing. Keep up to date on the browser versions and plug-ins.
• Work closely with internal groups such as Product Management, Customer Service, Software Engineering and Systems/Operations to improve the overall offering as well as help resolve critical issues.
• Travel some and bridge the needs of our users as they come from Member Services in Omaha, NE with the Engineering and QA efforts that go on in Redwood Shores, CA. 

You know your stuff:

• Bachelor's degree required (preferably in an Engineering discipline).
• 2+ years in Quality Assurance working within software industry.
• Knowledge of QA testing methodologies with experience in software development.
• Experience working with cross-functional teams and interacting with product development, marketing and support roles to deliver quality product on schedule.
• Experience with User Acceptance testing or User Interaction audits. 
• Excellent Communication Skills (verbal and written): ability to communicate with both technical and non-technical coworkers and customers.
• Entrepreneurial attitude, takes initiative and invites responsibility; comfortable in an unstructured, fast-paced environment.
• You read this job description thoroughly and will include the word "details" in the subject line of your application.

You believe that work and fun can, in fact, coexist:
Bored employees make boring products. At Inflection, there's no such thing. We run big websites with millions of users, but we're allergic to the sterile and cold corporate culture. Work and life should definitely be buddies, so we're serious about cultivating a fab work environment. To wit:

• Conveniently located off 101 in Redwood Shores, with free Caltrain access through company sponsored GO Pass and a shuttle from both the Hillsdale and San Carlos Caltrain stations
• Business goals celebrated with Major Milestone Trips and frequent Friday Happy Hours
• Company sponsored catered lunch daily
• A start up's pantry of complimentary beverages and snacks
• Company subsidized gym membership at nearby Pacific Athletic Club
• High energy team with great mix of experienced entrepreneurs, talented engineers, and successful Silicon Valley veterans
• Culture of acting with integrity
• Competitive compensation including equity options
• Comprehensive benefits package including medical/dental coverage, 401K, and life insurance