Inflection exists to help people connect with one another. Customer
support, then, is truly the core of what we do. Our Member Services
team, based out on the Silicon Prairie in Omaha, Nebraska, is the best
in the business, with lightening-fast response times and the poise and
helpful spirit that comes from an average of 10+ years in
customer support each.
Our team knows that a healthy
work/life balance is essential.
Among them, there are musicians,
horse racers, parents, golfers,
motorcyclists, and more. Our team
members have full and varied
lives; just like the people they
spend each day helping.
While we might be in loopy
California, there's no shortage
of intra-office wackiness from
our midwestern team members.
Current fave distractors? Ooze
tubes, desk bingo, squeezies,
and moo-ing slingshot cows.
Our Member Services team is
our frontline, our friendly voice
on the phone, the living, breathing
representatives of Inflection's core
value, “There is no such thing
as User Error.”
Every agent is a customer support
professional, with an average of over
10 years of experience each. Pros like
ours know that stellar support is
more efficient, pleasant, and in the
end, makes for better products.
Wireless headsets mean our agents aren't glued to
their desks like in days of yore. They get-up, stretch,
and move around, reinvigorated to help you!
maha is not just one of the most dynamic places in the Midwest; it's among the most dynamic cities in America. While it's well known for its boast-worthy beef, Omaha is also proudly home to a world-class zoo and the nation's highest density of millionaires per capita (please insert joke here).
Five Fortune 500 companies are based in Omaha, and 50 large companies run their customer support from there. Why? Maybe it's the exceptionally high quality of life. With half the nation's unemployment rate and some of its finest hospitals and athletic facilities, Omaha was recently ranked America's #1 "value city" and its #3 city to call home.
While Nebraska's State
Beverage, milk, may
not be surprising, did
you know it also had a
State Soft Drink?
Kool Aid, invented in
Nebraska in 1927.
Omaha was home to
the 2008 Olympic Swim
Trials, and will be the
2012 host. The Olympic
Committee moved the
date just to come back
Chimney Rock, rising
nearly 300 feet from
the Nebraska plain, is a
National Historic Site,
the most famous
landmark for pioneers'
westward exodus on
the Oregon Trail.